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The dpl® Flex Mitt relaxes muscles and improves circulation to provide relief for arthritis pain and stiffness, nerve injury, carpal tunnel syndrome, stress injury, and aches in the hands. Medical-grade infrared lights reach deep, but are safe and natural, and built to last. Guests will feel better in just 20 minutes! FDA-cleared. OTC Class II medical device.
1. Fully charge device (2-4 hours).
2. Wash and dry treatment area prior to use.
3. Insert hand into dpl Flex Mitt.
4. PRESS AND HOLD the power button to start device. Device must be unplugged; it will not turn on while plugged in. A light on the battery pack will show when the device is turned on.
5. Leave device over the treatment area for 15-20 minutes.
6. The device is equipped with an auto shut-off function at 20 minutes.
7. Press & hold the On/Off button at any time prior to auto shut off to stop the device.
8. Device may be used multiple times per day. Do not exceed 3 treatments per day, per treatment area.
Device not turning on:
Is the device fully charged?
Is the power button turned on? A light on the battery pack will show when the device is turned on.
Is the device plugged in? The device will not turn on while plugged in, the device must be unplugged to turn on.
Device is not charging:
Is USB charging cord firmly inserted into device? (Does power indicator light turn on?)
Try different wall outlet or power source to confirm power is available.
Try a different USB cord to ensure it is working properly.
Device shuts off abruptly prior to completion of 20-minute treatment:
Device is designed to shut off automatically after 20 minutes.
Device may shut off automatically after multiple repeated uses if the device exceeds desired temperature. Allow device to cool for several minutes and try again.
Some lights appear not to be on:
The Infrared (IR) light spectrum is not visible to the human eye. These lights will look as if they are not on but are operating properly. If red lights are on, the device is operating as designed. On the dpl Flex Mitt you will only see one (1) row of red LED’s light up when the device is turned on (Pattern of lights may vary).